Coronavirus information

The Civic Offices remain closed to the public. We're continuing to deliver services to the community. For Council service updates, national guidance and how to contact us, click the link below.

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Coronavirus: Council Tax updates

LAST UPDATE: 2 April 2020

Council Tax payments

From 1 April 2020, Council Tax payments will be taken as usual. If you pay by direct debit, your Council Tax will take place as notified on your Council Tax bill.

View Council Tax bands for 2020 to 2021

Pay your Council Tax by direct debit

Council Tax support

If you currently receive Council Tax support, the Government has announced that it is increasing the financial support available to you via its hardship funding scheme. It has offered an additional £150 hardship relief to working age Council Tax support claimants.

Read more about the Government's Council Tax hardship fund

We are now working to deliver this and will contact you directly as soon as we have more information. You do not have to do anything to get this extra help.

This is expected in the next 5 to 10 days at which time we will apply the extra help to those accounts automatically and issue revised bills.

Help if you are struggling to make Council Tax payments

For anyone experiencing difficulty in making payment, we can agree alternative arrangements with you. We will make arrangements with you that take account of your circumstances. This may include rescheduling or delaying payment.

If you wish to discuss your circumstances you should contact the Council Tax team who will be able to advise you on the best course of action.

Email: ctax@woking.gov.uk
Phone: 01483 755 855