Refunds and overpayments

Here are some examples of why we might refund some or all of your Council Tax bill.

  • You’re moving out of the area.
  • You’re no longer liable at your new address.
  • You’re entitled to a band reduction.
  • Exemptions or discounts have been granted that will reduce your bill.
  • You have already overpaid your Council Tax. 
  • You have been awarded a Council Tax Reduction.

Information you’ll need to apply for a Council Tax refund

  • Your Council Tax account number – you can find this on your Council Tax bill in the top right-hand corner, underneath the council logo.
  • Your bank account details, including account number and sort code.
  • The amount you are requesting to be refunded.

Apply for a Council Tax refund online

If you feel you’re entitled to a Council Tax refund, please use our online form to tell us why.

Submit an online refund request 

Contact us 

The quickest way to contact us is by using our online form which are available 24 hours a day, 7 days a week. 

Contact us online