The Civic Offices are open for essential appointments

The Civic Offices have reopened to the public for essential and pre-booked appointments only. For more information on how to access council services and contact us, click the link below.

Find out more

Refunds and overpayments

If you feel you’re entitled to a Council Tax refund, please use our online form to tell us why.

Here are some examples of why we might refund some or all of your Council Tax bill.

  • You’re moving out of the area.
  • You’re no longer liable at your new address.
  • You’re entitled to a band reduction.
  • Exemptions or discounts have been granted that will reduce your bill.
  • You have already overpaid your Council Tax. 
  • You have been awarded a Council Tax Reduction.

Submit an online refund request