COVID-19 information

The Civic Offices are open to the public for essential and pre-booked appointments only. Visit our 'Coronavirus' webpages for the latest service, national and local information.

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Refunds and overpayments

If you feel you’re entitled to a Council Tax refund, please use our online form to tell us why.

Here are some examples of why we might refund some or all of your Council Tax bill.

  • You’re moving out of the area.
  • You’re no longer liable at your new address.
  • You’re entitled to a band reduction.
  • Exemptions or discounts have been granted that will reduce your bill.
  • You have already overpaid your Council Tax. 
  • You have been awarded a Council Tax Reduction.

Submit an online refund request