Making changes to your season ticket

If you change your vehicle, you will need to cancel your current season ticket and purchase a new season ticket for your new vehicle.

If you are using a courtesy vehicle whilst your vehicle is undergoing repairs, please email us on permits@woking.gov.uk 

Cancelling your season ticket

You can apply to cancel your season ticket via our ZatPermit online portal.

To do this:

  • Log into your ZatPermit account and find the 'Bookings' page. Here you can see any permits linked to your account and chose the one you would like to cancel.

Any refunds due will be calculated based on full unused months. A £25 cancellation fee (inclusive of VAT) will be taken from your total refund amount.

Cancel your season ticket