Recover unpaid business rates using bailiffs (enforcement agents)

A liability order gives us the legal powers to collect your business rates debt in a number of ways. 

We will pass your debt to our enforcement agents if you do not set up a repayment arrangement or you miss your repayment arrangement instalments.

If your outstanding balance has already been passed on a bailiff, you can no longer request a repayment arrangement and you need to contact the bailiff direct.

How bailiffs collect unpaid business rates debt

A bailiff's actions follows three stages.

Request a repayment arrangement

Stage 1: Compliance stage

A cost of £75 is charged for each liability order we pass on to the bailiff. If you have multiple debts covered by separate liability orders, large costs can be added to your debt.

Stage 2: Enforcement stage 

An extra cost of £235 (plus a 7.5% fee for debt above £1,500 if applicable) is added to your debt and a bailiff will visit your property to take control of your goods.

Stage 3: Sale or disposal

An extra cost of £110 (plus a 7.5% fee for debt above £1,500 if applicable) is added to your debt, plus any sale or expense costs.

What you can do

Contact the bailiff direct

If your account has been passed to a bailiff, you must contact them to:

  • discuss your account
  • set up a repayment arrangement or 
  • make a payment

You will be charged extra costs on top of the amount owed. This is added as soon as your debt is sent to our bailiff. The first fee is £75. 

You must contact the bailiff to discuss your repayment options to avoid more costs. 

Bailiff companies 

Bristow and Sutor
Phone: 0330 390 2010
Contact Bristow and Sutor online

Grencar Ltd
Phone: 01306 630 015
Email: info@grencar.co.uk