Business rates relief reviews

If you receive business rates relief, you will be asked to complete a review form from time to time. This is to check if you are still entitled to receive business rates relief. 

Reliefs currently under review

We have recently posted letters to businesses and organisations receiving:

  • Retail Hospitality and Leisure Relief
  • Empty (unoccupied) Property Relief
  • Mandatory Charitable Relief

The letter asks you to complete an online form to declare that you're still eligible for the relief that you receive.

If you have received a review letter from us, please complete the relevant online form.

Retail Hospitality and Leisure Relief review

Start your review for Retail, Hospitality and Leisure Relief

Empty (unoccupied) Property Relief review

Start your review for Empty (unoccupied) Property Relief

Mandatory Charitable Relief review

Start your review for Mandatory Charitable Relief

If you need help

Please contact us if:

  • you are unable to complete the online form, we can help you
  • you have lost your letter or have a question about the review

Small Business Rates Relief review has now closed

In September 2024, we sent review letters by post to businesses receiving the Small Business Rates Relief. The letters asked business owners to complete an online form to confirm if they were still eligible to review this relief.

If you did not complete the review online, your relief has been cancelled and you have been sent an updated bill. 

If your relief has been cancelled and you're still eligible, you will need to reapply online for Small Business Rates Relief.  

Tell us if your circumstances change

You can contact us at any time. Please let us know if you receive business rates relief and you are no longer eligible.

Tell us about a change of circumstance

Tell us about a change of address