Retail, hospitality and leisure business rates relief

During the chancellor's autumn statement 2023, he announced the extension of the business rates relief scheme for retail, hospitality, and leisure properties.

This will support the businesses that make our high streets and town centres a success and help them to evolve and adapt to changing consumer demands.

Relief application conditions

  • The property must be occupied.
  • The property must wholly or mainly be used for purposes of retail, hospitality, or leisure as outlined by the government scheme.
  • A ratepayer may only claim up to £110,000 of support under the 2024/2025 retail, hospitality and leisure relief scheme for all of their eligible properties.
  • The retail, hospitality and leisure relief scheme is subject to the minimal financial assistance limits under the Subsidy Control Act 2022. This means no recipient can receive over £315,000 over a three-year period (consisting of the current financial year and the two previous financial years). 

To claim this relief, you must not have exceeded either the £110,000 cash cap for 2024/25 or the minimal financial assistance limit of £315,000 over three years (including 2024/2025).

Read more about the cash cap and subsidy control

How to apply

If you meet the application conditions listed, please complete our online application form.

Apply online for retail, hospitality and leisure relief

If you have not informed us about your business, you will need to register your business account with us before you can apply.

Register your business account

Refusing the relief

  • You may notify us of your refusal of the discount for each eligible property at any time up to 30 April 2025. 
  • Once refused, you cannot withdraw your refusal for either all or part of the discount period. 

Refuse retail, hospitality and leisure relief

Important payment information

  • Applying for the relief does not entitle you to withhold payments on your account. You must continue to pay your business rates as billed.
  • Recovery action will be taken if your payments are not up to date.