Bills and money saving advice

Surrey online energy advice tool

As energy bills are expected to further increase in April 2023, Surrey County Council has launched an online energy advice tool.

The new online tool will ask you a series of short questions and depending on the answers it will offer tailored information on grants, support and advice, and non-financial help on a range of topics including:

  • free or part-funded schemes to make homes more energy efficient
  • signpost to debt relief grants
  • where to find additional services such as clothes and food banks
  • fuel vouchers.

Use the Surrey online energy advice tool

Bills and money saving advice

A range of local and national organisations have published information and advice on how you can reduce your utilities costs. 

How to avoid and report energy scams

Scammers may sometimes contact you pretending to be from Ofgem. For example, a scammer might call saying they are from Ofgem, suggest you switch and then ask for your bank details. They might try to contact you by:

  • knocking at your door 
  • phone call
  • social media
  • email
  • pop-up message on a website
  • instant message 
  • text message. 

These are energy scams. Ofgem would never sell you energy, ask for personal information or come to your property. 

Find out more and how to report possible energy scams