COVID-19 information

The Civic Offices are open to the public for essential and pre-booked appointments only. Visit our 'Coronavirus' webpages for the latest service, national and local information.

Find out more


  • Latest government guidance Find out how how to stay safe and help prevent the spread of Coronavirus
  • NHS COVID-19 app The NHS COVID-19 Test and Trace app, available to download for free, is the fastest way to see if you're at risk from Coronavirus
  • Self-isolation support payment If you have been told by NHS Test and Trace to stay at home and self-isolate, you may be entitled to a one-off support payment of £500
  • I need help About Surrey's community helpline, how to access the right services, including financial support, health and wellbeing advice, food supplies and bereavement counselling
  • Neighbourhood issues Information about common neighbourhood problems including fly-tipping, smoke and bonfires, anti-social behaviour and more
  • Domestic abuse help Local charity, Your Sanctuary, is still operating its helpline and support service during the Coronavirus pandemic
  • Report a crime online In non-emergency situations, Surrey Police are urging residents to report crimes online
  • Don't share misinformation Before you like, comment or share online, use the Share checklist to make sure you’re not contributing to the spread of harmful content about Coronavirus