How to make a housing complaint

You can contact our housing complaints team in a number of ways.

Complete our online housing complaints eform

  • Email us: housingcomplaints@woking.gov.uk
  • Phone us: 0300 373 0373 (select ‘option 4’)
  • Write to us: Complaints, Woking Borough Council, Civic Offices, Gloucester Square, Woking, Surrey GU21 6YL

Contact any member of our housing team member: who will pass the details of your complaint to the housing complaints team.

The Housing Complaints Team are also able to organise a face-to-face meeting at the Civic Offices. This is subject to advance booking and availability.