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Unreasonable complaints procedure

Unreasonable complaints procedure

Contents

Unreasonable complainants protocol
Examples of unreasonable behaviour
Aggressive or abusive behaviour
Unreasonable demands
Unreasonable levels of contact with us
Reasonable adjustments
Complaints and unreasonable behaviour investigations
Restricting access to the council and our staff
Closing unreasonable complaints

Unreasonable complaints procedure

NextUnreasonable complainants protocol

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