Emergency contacts

Below is a list of emergency contact phone numbers which you may need to call to report an emergency. 

To find out information about emergencies, keep an eye on local news social media accounts and websites. These are listed on our preparing for emergencies page.

Woking Borough Council contacts

Council out of hours emergencies
For genuine emergencies concerning issues relating to flooding, storm damaged trees and snow

01483 755 855
24 hour emergency repairs to council houses0300 373 0373 (choose option 1 for repairs)

Regional and national emergency contacts

Surrey County Council
Lead local public health, flood authority and highways authority

0300 200 1003
Police, fire and rescue and ambulance services
Emergency services

Gas emergencies

National Grid on behalf of Southern Gas Network – to report gas leaks and cuts.0800 111 999

Electricity emergencies

UK Power Networks – to report power cuts.


Water emergencies

Thames Water – to report sewer blockages, leaks or flooding.0800 316 9800
Affinity Water – to report loss of water supply or water leaks.0345 357 2407

Flooding emergencies

Environment Agency

Incident hotline – to report flooding, water pollution, damaged river banks and more. 

View incident types which can be reported to this hotline

0800 80 70 60
Floodline – to find out about current flood warnings. This is an automated messaging service.0345 988 1188