Annual service and performance plans

Service plans aim to provide detailed information about our plans and performance, which are monitored to drive continuous improvement in the quality and value of our services.

Service plans provide a reference point, showing the linkages between our community's aspirations as set in the:

Service plans also set out our achievements over the last year, how we’re performing against our targets and how our activities are resourced.

Equality impact assessments (EIA)

Equality impact assessments (EIA) are carried out as part of the annual service planning process and published annually. The purpose is to improve our work by making sure it does not discriminate against any individual or group and that, where possible, it promotes equality.

An EIA template is used to ensure that all protected characteristics are considered when making decisions about our service delivery.

Read more about equality impact assessments

Latest plans and assessments

If you wish to view most recent Service Plans and impact assessments, please select the appropriate link below:

View the latest service and performance plan