Service update: It is currently taking us approximately 6 to 8 weeks to process housing register applications and review supporting documents. Applications are registered in date order and urgent applications are prioritised. If you have submitted an application and you have not heard from us, please do not contact us.
Once we have received your completed application form and supporting documents, your application will be assessed and allocated to a housing need ‘band’ from the date the documents were received.
We aim to process your application within 10 working days providing you have supplied us with all the information we need.
Applications are assessed based on personal circumstances and housing need in line with the housing allocations policy.
Once your application has been assessed, you will be placed into one of four priority bands based on the information you submit:
- Band A: emergency need to move
- Band B: urgent need to move
- Band C: identified housing need
- Band D: low or reduced housing need