If you spot an issue or a repair within your residential estate, please let us know.
This may have already been picked up by our officers who make regular on-site inspections.
Repairs and maintenance issues within communal areas
Report a repair issue within a communal area
Phone: 0300 373 0373 and select ‘option1’.
Report a cleaning issue within a communal area
If you think a communal area has not been cleaned to a good standard or an incident has happened which requires additional cleaning, please report it to us.
Reporting form coming soon. In the meantime, please email any cleaning issues to housing@woking.gov.uk
Report a grounds maintenance issue
You can report communal grounds and green spaces issues to our contractor, Serco.
Email: helpdesk.woking@serco.com
Phone: 01483 775 422
Report a pest issue within a communal area
Our housing management team deal with pests issues, such as ants, cockroaches and wasps, found in communal areas. This includes hallways, loft spaces and communal grounds.
Email: housing@woking.gov.uk
Phone: 0300 373 0373 and select ‘option 4’
Anti-social behaviour and crime
Report a problem with a neighbour or anti-social behaviour
Find out more about anti-social behaviour and how to report it
Report a crime or potential crime
Please remember, if you are in immediate danger, you should always contact Surrey Police.
- In an emergency (danger to your life or others), phone 999.
- In a non-emergency, phone 101.
Other neighbourhood issues
View a full list of neighbourhood issues and how to report
Report an abandoned or untaxed vehicle
For a vehicle to be considered abandoned it needs to have been untaxed for two months and one day or declared Statutory Off Road Notification (SORN) but left on the road.
Check if a vehicle is untaxed and how to report an abandoned vehicle
Report fly tipping and fly posting
Fly tipping is the act of illegally dumping rubbish. This can lead to a fine of up to £50,000 and imprisonment.