Coronavirus information

The Civic Offices remain closed to the public. We're continuing to deliver services to the community. For council service updates, national guidance and how to contact us, click the link below.

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Social prescribing

Service update: The social prescribing service is operating a reduced service. Client visits have stopped, but phone calls to clients continue.

This change in response to the Government's Coronavirus (COVID-19) social distancing and essential services only requirements. In line with national policy, we have adjusted our normal working practices and service delivery until further notice. The majority of our services remain operational and we are prioritising vulnerable residents.

View an overview of our council service updates

Social prescribing supports individuals to take better control over their health and improve their general wellbeing.

It aims to link residents, who have social, emotional or practical needs which cannot be addressed by a GP, to a wealth of different services within the borough.

Information for residents

What we offer

We offer one to one appointments with our wellbeing adviser who will talk to you about your concerns and factors affecting your health. Our adviser will then help to identify and organise suitable assistance via our network of services and local community and voluntary organisations.

Our wellbeing adviser can help you to access support in the following areas:

  • remaining independent at home
  • opportunities for social interaction
  • practical help, such as cooking, transport, shopping
  • physical activity
  • benefits and budgeting advice
  • housing options advice
  • mental or emotional support
  • support around a disability.

Who can use this service

The service is currently available to adults over 18 years old, who are registered with a Woking GP surgery and experiencing non medical issues requiring additional support. 

Anyone wishing to access Woking’s social prescribing must obtain a referral from their GP or a medical professional. 

Once a referral has been made by a health professional, our wellbeing advisor will get in touch to arrange an appointment with you.

Information for local organisations

Social prescribing aims to match local residents in need to the right local support services and organisations.

If you work or volunteer for a local organisation, which can provide support and advice to the local community, we would like to obtain information about your service.

Submit information about your local service

Contact us


Phone: 01483 743 910