Careline Plus: Smart technology service launched

Date: 

Thursday, 12 September, 2024

A new home installation service to support elderly and disabled residents in the borough use smart technology has been launched. 

‘Careline Plus’ is a smart technology home installation service aimed at promoting digital inclusion and helping residents live independently in their own homes. 

The service is aimed at those who would like to use smart home technology, but do not feel confident finding and installing it themselves. In particular, residents that live with a disability, are elderly, and/or suffer from loneliness and social isolation could benefit from Careline Plus. It can also support carer’s wellbeing and improve mental health. 

Officers can supply and install devices like smart voice assistants, video doorbells and lights, which can be controlled via voice commands or smartphone apps, tailored to meet the unique needs of each resident.  

As well as installation, the service can assist with demonstrations and general advice for using the new smart technology. 

Alex from Woking recently started using the Careline Plus service. Speaking about the new service Alex said: “Since losing my eyesight, and at the same time suffering from neuropathy which affects my hands, I found basic tasks around the house, such as switching on lights or the telly, really difficult and frustrating. So, I can say without doubt that the smart technology has changed my life completely. 

“I can now do so much more around the house without having to keep getting my carer up to do the trivial things. It’s really boosted my confidence. 

“With support from the installation team, I found the smart technology really easy to understand. It’s about practice. I know there’s so much more the technology can do. I use it every single day and now couldn’t live life without it.” 

Cllr Ellen Nicholson, Woking Borough Council’s Portfolio Holder for Living Well said: “Smart technology can be extremely beneficial for our elderly, disabled and vulnerable residents, and it can make a massive difference in helping with day-to-day routines. We know technology changes rapidly and it can sometimes seem confusing or daunting when it is not used someone’s daily life.  

“That's why I’m pleased that this new initiative has been launched, helping to keep Woking residents safer and able to remain independent in their home. Woking's new service should mean nobody is left behind." 

Prices start from as little as £9.25 a month, with payment plans available. Prices include both kit and installation.  

For more information, please visit woking.gov.uk/carelineplus or email  healthandwellbeing@woking.gov.uk