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Unreasonable complaints procedure
Unreasonable complaints procedure
Contents
About our unreasonable complainants protocol
Examples of unreasonable behaviour
Aggressive or abusive behaviour
Unreasonable demands
Unreasonable levels of contact with us
Reasonable adjustments
Complaints and unreasonable behaviour investigations
Restricting access to the council and our staff
Closing unreasonable complaints
Unreasonable complaints procedure
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About our unreasonable complainants protocol
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