Council tenants | Woking Borough Council

Repairs and maintenance Request a repair, about gas servicing and find out who is responsible for what
Choice based lettings (CBL) Register for an online account, bid for a property and view property lists
Pay your rent You can pay your rent in a number of ways, including online and by direct debit
Problems paying your rent There are many ways we can help you if you're struggling to pay your rent
Your tenancy Helpful information, advice and links relating to your tenancy
Housing complaints procedure About our housing complaints procedure
Report a change in circumstance You must let us know if your personal situation changes, such as address, income and more
Report neighbourhood issues Let us know if you spot an issue or a repair within your estate and neighbourhood
Our fire safety responsibilities Our response to complaints about fire safety information sent to council housing tenants, leaseholders and shared owners
Lakeview estate cladding We are replacing the cladding across the Lakeview estate
Housing resident engagement What we're doing to engage with housing residents and ways to get involved
Tenant Satisfaction Measures (TSMs) We must meet certain standards for our housing management and tenant satisfaction as set by the government

More in this section