A hackney carriage is a taxi with a meter which is licensed to collect passengers from a taxi rank and is available to be hailed in the street.
Hackney carriage fare chart (effective from 15 December 2022)
| Hackney tariff name and number | Tariff timings | Cost for the first mile | Cost for each mile thereafter | Maximum cost for up to 125 yards or 22 seconds | Maximum cost for each additional 125 yards or 22 seconds |
|---|---|---|---|---|---|
| Tariff 1: Day-time rates (except where rates 2 or 3 apply) | Hirings between 7am and 11pm | £5.72 (Monday to Saturday) and £6.62 (Sunday) | £2.82 | £3.10 (Monday to Saturday and £4 (Sunday) | 20 pence |
| Tariff 2: Night-time and public holiday rate | Hirings between 11pm and 7am and national public holidays (except where double rate day rate applies) | £7.93 | £4.23 | £4 (Monday to Saturday) | 30 pence |
| Tariff 3: Double time, day-time rate | Hirings between 11pm on Christmas Eve and 5pm on 27 December, and 11pm on 31 December and 7am on 1 January | £11.44 | £5.64 | Not applicable | Not applicable |
Extra charges
- 50 pence charge for each additional passenger (in excess of one)
- £100 for leaving the hackney vehicle unfit (soiling) for immediate hire or damage to the taxi
No charges
- All luggage carried inside or outside the passenger compartment is free of charge.
- Any assistance dog carried is free of charge.
Journeys outside of the licensing area (Woking borough)
If the journey takes the taxi outside the Woking borough area, the driver must still charge in accordance with the above scale unless he/she has agreed otherwise with the hirer before the journey has started. These are the maximum fares chargeable.
Questions and complaints
Any complaints about a taxi or driver should be directed to our taxi and private hire licensing team. Where possible, please give us the taxi plate number and/or the driver's badge number.
Email: licensing@woking.gov.uk
Write to:
Licensing Team
Woking Borough Council
Civic Offices
Gloucester Square
Woking
GU21 6YL
Phone: 01483 755 855