Our online services are now working. However, we're currently dealing with a high volume of Council Tax and Housing Benefits enquiries. Please bear with us whilst we work through the backlog.
If you have recently received a letter from us, please scan the QR code where available to complete your transaction. You can still make online payments.
About liability orders
A liability order is a court order made against you in the Magistrates’ Court for unpaid Council Tax. An order grants us more powers to recover the amount owed.
View an example liability order
Ways you can pay
Pay the full amount owed
You must pay the full unpaid amount, including the court costs of £84.80.
A liability order will be granted by the court if you do not pay the money owed and court costs before the court date and do not have a valid legal defence.
Set up a repayment plan
If you do not have a valid legal defence, we urge you to request a repayment arrangement.
Challenge a Council Tax liability order
Valid legal defences
Listed below are valid reasons (legal defences) you can use to challenge your liability order, including:
- the property named on your court summons is not shown as an entry in the Council Tax valuation list
- the Council Tax has not been properly set by us
- the unpaid amount has not been requested in line with the legal requirements
- the unpaid amount has been paid in full
- more than six years have passed since the balance became due
- bankruptcy or winding up proceedings have started
Invalid legal defences
Listed below are invalid reasons (legal defences) which you cannot use to challenge your liability order, including:
- you cannot afford to pay
- you think you should not have to pay
- the property should receive an exemption or a discount
- you have an outstanding benefit claim
- your Council Tax Support has been calculated incorrectly
- you have an outstanding appeal with the Valuation Tribunal
Contact us
The quickest way to contact us is by using our online form which are available 24 hours a day, 7 days a week.