Our online services are now working. However, we're currently dealing with a high volume of Council Tax and Housing Benefits enquiries. Please bear with us whilst we work through the backlog.
If you have recently received a letter from us, please scan the QR code where available to complete your transaction. You can still make online payments.
What it means if you receive one or more reminder letters from us for unpaid business rates.
Reminder
You will receive a reminder letter if you do not pay your business rates on time, or you do not pay at all.
The reminder letter will ask you to make a payment within seven days and to make your future payments on time.
Ways you can pay, if the amount owed is for the current billing year
Continue to make payments
You must pay the missed instalment and continue to pay your other instalments on time. You might also want to consider other ways to pay, such as setting up a direct debit or changing your instalment date.
Reduce the amount owed
If you’re unable to pay the monthly instalments, you should pay as much as you can each month to reduce the unpaid balance. Please note this does not stop our recovery process and a court summons for non-payment may be issued.
Ways you can pay, if the amount owed is from a previous billing year
Request a repayment arrangement
You can request a repayment arrangement. Please note any repayment arrangement will be in addition to the monthly instalments required for the current billing year.
Contact us
The quickest way to contact us is by using our online form which are available 24 hours a day, 7 days a week.