If you change your vehicle, you will need to cancel your current season ticket and purchase a new season ticket for your new vehicle.
Permits are not transferable to another person and vehicle. An exception applies if you're using a courtesy car while your own vehicle is being repaired or serviced.
To request temporarily transferring your permit to a courtesy car, email permits@woking.gov.uk with proof of your repair or service and estimated date when the works will be completed.
Cancelling your season ticket
You can apply to cancel your season ticket via our ZatPermit online portal.
To do this:
- Log into your ZatPermit account and find the 'Bookings' page. Here you can see any permits linked to your account and chose the one you would like to cancel.
Any refunds due will be calculated based on full unused months. A £25 cancellation fee (inclusive of VAT) will be taken from your total refund amount.