Customer care and feedback

Customer care standards Our approach to dealing with customers and their feedback
Compliments or other comments How to submit comments and compliments about our services
Customer Complaints Procedure About our complaints process and how to submit a complaint
Housing Complaints Procedure We have a separate complaints procedure for our housing services
Unreasonable complaints protocol What we consider to be unreasonable behaviour and how we deal with it
Contact us online Contact us online is the quickest way to get in touch with us