Operators licence renewal

A Private Hire Operators licence is valid for 12 months.

You must renew your licence before it expires. Any renewal applications received after the date of expiry will be processed as a new application. 

You must submit a renewal application at least 10 working days before the licence expiry date. We need time to process it and carry out the relevant checks.

The issue of an operators licence requires a basic or an enhanced Disclosure and Barring Service Certificate. If you have not had a certificate issued in the last three years, you will need to apply for this prior to renewal. If you are unsure as to whether you have a current DBS, please contact the Licensing Department.

If your licence has already expired

Once a licence has expired you are not permitted to operate. You cannot give out any jobs to drivers until a new licence has been issued to you, and is in your possession. 
Giving work to drivers without a current licence in place (i.e. to act as an operator) is an offence that can result in prosecution. 

Renewal fee

The renewal fee for a Private Hire Operators Licence is £280 per year. 

How to renew your operators licence

Your Private Hire Operators Licence can be renewed online. Before beginning your renewal make sure you understand your legal obligations as a private hire operators by reading the Private Hire Operators Guidance.  

You will be required to attach the following documents to your application:

  • A list of all drivers who currently work for your company - this should be a list of all drivers you currently give work to, or have given work to over the past six months, including school runs. This can be a word document, text file or even a photo of your list. 
  • An example of the operator door signs you provide to all vehicles you give work to. This can be a copy of the design or a photo of the door sign in use on a vehicle. 

Pay online to renew your operators licence