Coronavirus information

The Civic Offices remain closed to the public. We're continuing to deliver services to the community. For council service updates, national guidance and how to contact us, click the link below.

Find out more

Our service

Service update: Pre-planning application meetings are cancelled. Written advice will still be provided by email

This change in response to the Government's Coronavirus (COVID-19) social distancing and essential services only requirements. In line with national policy, we have adjusted our normal working practices and service delivery until further notice. The majority of our services remain operational and we are prioritising vulnerable residents.

View an overview of our council service updates

We provide a pre-application advice service. This can help you establish whether your development is acceptable in principle before submitting a formal planning application. This way any key planning issues and how to address them can be identified early on and applications can be processed more quickly. A fee is payable for this service.

Highways related pre-application advice

Applications affecting the public highways

If your proposal is likely to affect public highways, you’re strongly advised to seek pre-application advice directly from Surrey County Council's Transport Development Planning Team. 

Surrey County Council welcomes pre-application discussions. They have introduced a system of charges for providing pre-application advice which is set out on their website. 

Read more about highways pre-application advice


Write to:
Room 365
Surrey County Council
County Hall
Penrhyn Road
Kingston Upon Thames 
KT1 2DY 

Dropped kerbs and vehicle access

If you’re a householder wishing to apply for a dropped kerb and/or vehicle access, a different pre-application process applies.

Apply for a dropped kerb or vehicle access