People leaving hospital

Before you leave hospital tell nursing staff as soon as possible of your situation so they are aware that you will be homeless when you are discharged. They will ask the hospital discharge team to help if they can.

The discharge team may refer you to us. We will assess your situation. You may be offered temporary accommodation, if you fall into a priority need category, whilst your application is assessed. If you have a home which needs to be adapted, the hospital should refer you to us for a Disabled Facilities Grant.

Help available

If you apply to us for housing assistance because you are homeless, we may not necessarily be legally obliged to provide you with any accommodation.

However, we have a duty to assess the circumstances of your homelessness, identify your housing and support needs and work with you to prevent your homelessness or support you to find somewhere to live.

We will provide you with a Personal Housing Plan which will explain where we can assist and what you can do to help yourself. This might include actions such as attending appointments with Job Centre Plus or engaging with organisations that can provide you with a housing solution.

For us to be legally obliged to provide you with accommodation, we would need to be satisfied that you are eligible, homeless, in priority need and that you have not made yourself intentionally homeless.