Arrangements following the death of Her Majesty Queen Elizabeth II


Thursday, 8 September, 2022

SERVICE UPDATES: For council services affected by the period of national mourning, please see the end of this webpage.

We will update this webpage regarding national protocol and how Woking will be commemorating Her Majesty Queen Elizabeth II as these are confirmed.

Statement by Woking Borough Council

The Mayor, Members and Officers of Woking Borough Council are deeply saddened at the news of the death of Her Majesty Queen Elizabeth II. Our thoughts are with the Royal Family at this time.

Guidance for national mourning

Following Buckingham Palace's announcement of the death of Her Majesty Queen Elizabeth II, a period of national mourning has started and will continue until the end of the day of the State Funeral.

The State Funeral will be preceded by a period of Lying-in-State. 

Read the Demise of Her Majesty Queen Elizabeth II: National Mourning Guidance (GOV.UK)

Travel advice

  • If you are considering travelling to Windsor at this time, please check the Royal Borough of Windsor and Maidenhead’s website for the latest information before you travel, or follow the council on its social media accounts.
  • If you are considering travelling to London, please refer to the latest travel advice for the period of mourning on The Transport for London website.

Lying-in-State at Westminster Hall, Wednesday 14 September to Monday 19 September

Her Majesty Queen Elizabeth II will Lie-in-State at the Palace of Westminster from 5pm on Wednesday 14 September until 6.30am on Monday 19 September. Members of the public may visit to pay their respects.

If you are planning to visit, you are requested to follow the guidance on attending the Lying-in-State (GOV.UK)

Throughout the Lying-in-State period, extremely long queues are expected. The government has published a live queue tracker which provides the latest queue length and route.

The BBC is broadcasting a live stream of Her Majesty Queen Elizabeth II's Lying-in-State (BBC).

Travel advice

National Moment of Reflection, Sunday 18 September

A National Moment of Reflection to mourn the passing of Her Majesty Queen Elizabeth II and reflect on her life and legacy will be held on Sunday 18 September at 8pm. This is the night before the State Funeral, and will be marked by a one-minute silence.

Find out more about the national moment of reflection (GOV.UK)

Moment of Reflection in Jubilee Square, Woking Town Centre

On the eve of Queen Elizabeth II’s funeral, Sunday 18 September, we invited members of the public to join us in Jubilee Square to mark the National Moment of Reflection.

Starting at 7.40pm, a short ceremony featuring musical performances was held before the national one minute silence at 8pm. Digital tea lights were distributed to those present and held aloft to mark the minute's silence before placing them around a large format image of Queen Elizabeth II.

Watch a recording of the Woking Moment of Reflection ceremony on YouTube

State Funeral, Monday 19 September

The State Funeral of Her Majesty Queen Elizabeth II will take place at Westminster Abbey on Monday 19 September 2022 at 11am.

Read more information about arrangements for the funeral on The Royal Family website

Monday 19 September has been declared a national bank holiday. A bank holiday has been announced for Her Majesty Queen Elizabeth II's State Funeral on Monday 19 September (GOV.UK).

Useful links

Books of condolence

An online book of condolence is now available on The Royal Family website for those who wish to send a personal message of condolence.

Submit a message to the The Royal Book of Condolence

Books of condolence are also available for those who wish to leave a message in person at the following locations. 

All centres listed below will be closed on bank holiday Monday 19 September.

  • Civic Offices, Gloucester Square, Woking GU21 6YL. Opening hours: 9am to 4.45pm, Monday to Friday, 10am to 4pm.
  • Moorcroft Centre for the Community, Old School Place, Westfield, Woking GU22 9LY. Opening hours: 9am, 4.30pm, Monday to Friday
  • Parkview Centre for Community, Off Blackmore Crescent, Sheerwater, Woking, Surrey, GU21 5NZ. Opening hours: 9am to 5pm, Monday to Thursday; 9am to 4.30pm on Fridays.
  • St Mary's Centre for the Community, Stream Close, Byfleet, Surrey KT14 7LZ. Opening hours: 9am to 4.30pm, Monday to Friday.
  • The Vyne Centre for the Community, Broadway, Knaphill, Woking GU21 2SP. Opening hours: 9am to 4.30pm, Monday to Friday.
  • ChristChurch, Jubilee Square, Woking. Opening hours: 9am to 3.30pm, Monday to Friday.  


The Union flag above the Civic Offices will fly at half-mast as a mark of respect until the day after the funeral.

As part of the proclamation process, the Union flag flew at full mast from 11am on Saturday 10 September until 1pm on Sunday 11 September when it was lowered to half-mast. The flag was raised to full mast again at 3.30pm on Sunday 11 September, before it was lowered to half-mast after the local proclamation. 

Floral tributes

Those wishing to leave floral tributes to Her Majesty Queen Elizabeth II can do so in ChristChurch's garden

Proclamation of the new King

The proclamation of the new King is read out in all countries and all counties of the United Kingdom. The national proclamation took on Saturday 10 September. 

Read more about the proclamation on The Royal Family website

In Surrey, the proclamation was read out at Guildford Cathedral by His Honour Christopher Critchlow the High Sheriff of Surrey accompanied by Michael More-Molyneux the Lord-Lieutenant on Sunday 11 September. 

In Woking, the proclamation was read in Jubilee Square by Mayor of Woking, Cllr Saj Hussain, on Sunday 11 September.

Watch a video of Woking Borough's proclamation

Donate to the photo archive of Her Majesty Queen Elizabeth II in Surrey

Surrey History Centre would like to honour Her Majesty Queen Elizabeth II by inviting Surrey residents to share their memories of her reign and in particular her time spent in Surrey. Surrey History Centre is the county archive, and it preserves records stretching back to the 12th century to tell the story of Surrey's past and present.

To celebrate Queen Elizabeth II's reign, the centre would like to invite residents to contribute photographs or memories relating to her visits to the county, whether images taken by yourself at an official engagement, your Jubilee celebrations or your account of a personal encounter with Queen Elizabeth II.

If you have anything you would like to donate to the archive, please email 

Changes to Woking Borough Council services

Bank holiday closures

The following council offices and venues will be closed on bank holiday Monday 19 September.

  • Woking Borough Council Civic Offices in Gloucester Square
  • Centres for the Community - Moorcroft, Parkview, The Vyne, St Marys
  • Leisure centres - Pool in the Park, Sportbox, Eastwood Leisure Centre and Woking Leisure Centre

Waste collections

There will be no bin collections on bank holiday Monday 19 September, the day of the funeral for Her Majesty Queen Elizabeth II. Collections will take place one day later than usual that week and will run on Tuesday 20 September to Saturday 24 September.

Find out more about this change to Woking's bin collections

Housing repairs and cleaning services

Our repairs and cleaning services will be operating an out of hours emergency service only on the day of the funeral. Services will resume from Tuesday 20 September, however some delay is expected to our normal schedule for the week. 

Visit the housing repairs and cleanings services webpages

Changes to Surrey County Council services

View changes to Surrey County Council's services, including schools, libraries, bus services and registration offices

Community recycling centres

Surrey County Council's community recycling centres will be closed on bank holiday Monday 19 September. They will reopen as normal on Tuesday 20 September.